Patients, welcome to the health platform that’s designed with you in mind
HealthLaunch is an online platform that streamlines processes for healthcare professionals participating in health industry-sponsored patient programs.
Only your treating doctor and, in certain instances, other healthcare professionals, can enrol you in these programs, and only with your consent. If you are aware of a program that may help you, seek the advice of your medical team. HealthLaunch will never offer you healthcare advice. HealthLaunch complies with the Privacy Act 1988 (Cth) as well as the Medicines Australia Code of Conduct and is not permitted to share your personal information with any program sponsor.
If your doctor has enrolled you in a HealthLaunch-hosted program and you have questions about that program, please call HealthLaunch on 1800 325 027.
If you need medical advice, please contact your treating doctor.
If you have a medical emergency, call 000.
Frequently asked questions (FAQs)
How do I enrol in a program?
Only your treating doctor and, in certain instances, other healthcare professionals, can enrol you in a suitable program, and only if you agree.
I’m enrolled in a program and wish to speak to someone about it?
Most programs have a program administrator you can call. Their contact details are usually in the welcome email you receive after enrolment. Otherwise, call HealthLaunch on 1800 325 027 and we will try to help.
Once I’m enrolled in a HealthLaunch-hosted program, will my personal details and data be secure?
HealthLaunch security has been coded to industry gold standards, with end-to-end data encryption to protect your personal information.
